08 – 09 MAY 2024 AT JIO WORLD CONVENTION CENTRE, MUMBAI

08 - 09
May 2024
Mumbai

In its Second Edition, the India Phygital Index 2024 will feature an in-depth Multi-channel Commerce Preparedness Report of 250+ Indian Retailers and Brands

The Index will focus on eight truths of Omnichannel adoption, ranging from change management to adjusting the organization to digital reality, to why technology adoption is a must, and which stages of the customer journey a brand needs to focus on. Furthermore, the index will cover 10+ categories and provide an overview of the five phases of the customer journey — Awareness, Evaluation, Purchase, Service & Loyalty. Covered in the Report.

Covered in the Report

  • 8 Overall Truths of Hybrid Commerce Adoption
  • Change management, organizational restructuring, technology adoption, stages of customer journey.
  • 10+ categories and five phases of the customer journey
  • Analyses of Awareness, Evaluation, Purchase, Service, Loyalty

Book Your Advance Copy

Know more about the INDIA PHYGITAL INDEX – 2024

https://www.fynd.com/p/india-phygital-index-2024

Leading Participants in the 2023 Survey

Unveiling on 8 May 2024 at Phygital Retail Convention, Mumbai

Speakers 2024

RAMAN T.R

Vice President (Product Delivery)
Tejas Software

Juan de Lascurain

CEO
Dream Big World

Jo Black

CEO & Co-founder
bbase Design Group

Venkatesalu P

CEO & ED
Trent Ltd.

Damodar Mall

CEO - Grocery
Reliance Retail. SupermarketWala

Shailesh Chaturvedi

MD & CEO
Arvind Fashions

Nissan Joseph

CEO
Metro Brands

B S Nagesh

Founder
TRRAIN

Ankur Shiv Bhandari

MD
Asbiverse Group

Rama Bijapurkar

Thought Leader on Market Strategy & Consumer Behaviour

Yanira Ramirez

Country Sales Manager
H&M India

Ashish Bansal

Country Head
BFL Brandfolio

Siddhartha Basu

Legendary Quiz Master

Bijou Kurien

Chairman
Retailers Association of India (RAI)

Aastha Almast

Co-founder & CEO
The New Shop

Sandeep Varaganti

CEO
JioMart, Reliance Retail

Kavindra Mishra

MD & CEO
Shoppers Stop

Rajiv Nair

CEO
Kaya India

Ajoy Chawla

CEO
Jewellery Division, Titan

Karan Mehta

CEO, Easybuy
Landmark Group

Paul Warren

Head-Convenience Business, India
Reliance BP Mobility

Sadique Ahmed

CEO
Pathfinder

Navnit Nakra

Chief Revenue Officer
Pine Labs

Vineet Gautam

CEO
Bestseller India

Manish Kapoor

CEO
Pepe Jeans London

Sushant Dash

CEO
Tata Starbucks

Rahul Agrawal

CEO
Barbeque Nation

Kumar Nitesh

CEO
AJIO Business & Trend Footwear

Sunil Kataria

CEO
Raymond Lifestyle

Charath Narasimhan

CEO
Indian Terrain

Aanchal Saini

CEO
Flyrobe

Nitin Chhabra

CEO
Ace Turtle

Sanjeev Rao

CEO
Being Human Clothing

Apeksha Gupta

CEO
John Jacobs

Mohit Khattar

CEO
Graviss Foods - Baskin Robbins

Mithun Appaiah

CEO
Wow! Momo FMCG

Rajesh Kadam

CEO
Inc.5 Shoes

Samir Srivastava

CEO
Looks Salon

Arth Chowdhary

CEO
Insidefpv

Kumar Saurabh

CEO
Planet Retail Holdings- Accessorize London

Kapil Makhija

CEO
Unicommerce

Pranav Rungta

CEO
Mint Hospitality

Bipin Gurnani

President & CEO
Prozone Intu Properties

Madhav Rao

CSO
Pathfinder

Tushar Ved

President
Apparel Group

Shital Mehta

MD
Lifestyle International

Priyanka Gupta

Director
GKB Opticals

Saurabh Jhingan

Director & Co-founder
Ikon Retail - Latin Quarters

Sandip Hazra

Director
PwC India

Sharad Madan

Director & Co-founder
Khubani group Bel Cibo Hospitality

Shibu philips

Director - Shopping Malls
Lulu Group India

Kapil Pathare

Director
VIP Clothing

Satish Karunakaran

Director Transformation
Pepe Jeans India

Vikram Bothra

Director
Chandan Retail - Askaran Binjraj

Rohan Anand

Director
Virtous Retail

Brajesh Singh Rawat

Director
Digital Matahari

Parag Shah

Director
KISNA Diamond & Gold Jewellery

Raghav Agarwal

Director
V-Bazaar

Ayush Aggarwal

Director
Rasayanam Enterprises

Deepak Chhabra

MD
Timex India

Amit Sarda

MD
Soulflower LLP

Colonel Chandhoke

MD
Victorinox India

Imran Virji

MD
Regal Brands

Viren Razdan

MD
Brand-nomics

Tarak Bhattacharya

ED & CEO
Mad Over Donuts

Rahul Nayak

ED
Spencer's Retail

Rajneet Kohli

CEO & ED
Britannia

K Radhakrishnan

Co-founder
Tata Starquik

Sagar Daryani

Co-founder & CEO
Wow! Momo Foods

Raghav Verma

Co-founder
Chaayos

Viren Dsilva

Co-founder
Good Flippin Burger

Vinod Naik

Co-founder & CBO
NewMe

Sanjay Vakharia

Co-founder & CEO
Spykar Lifestyles

Kabir Jeet Singh

Founder
Burger Singh

Siddharth Dungarwal

Founder
Snitch

S Raghunandan

Founder
LiteStore

Neha Kant

Founder & Director
Clovia Lingerie

Agnes Raja George

Founder & MD
Pipin Fashions and Retail

Vishal Mahajan

Founder & MD
Necessity Hypermarkets

Santosh Tyagi

Founder & MD
Ghoomar & Dakshin Bhog Restaurants

Venkat Nott

Founder & CEO
Vinculum Group

Muskaan Arora

Founder & CEO
11 Ouest

Abhijeet Anand

Founder & CEO
abCoffee

Karan Tanna

Founder & CEO
Ghost Kitchens India

Gautam Saraogi

Founder & CEO
Go Colors

Prabhkiran Singh

Founder & CEO
Bewakoof

Raghunandan Saraf

Founder & CEO
Saraf Furniture

Raghav Somani

Founder & CEO
Headphone Zone

Anant Tanted

Founder & CEO
The Indian Garage Company (TIGC)

Shaishav Mittal

Founder & CEO
Lovely Bake Studio

Madhav Kasturia

Founder
Zippee

Devangshu Dutta

Founder
Third Eyesight & PVC Partners

Shannon D’Souza

Founder
KC Roasters

Jugal Mistry

Founder
Bombay Trooper

Vin Sharma

Founder
Junior's Brands

Manish Patil

Founder
Pengu

Biraja Rout

Founder
Beamer Brands

Prashant Issar

Founder
Ishaara (Stratix Hospitality)

M.S. Harsha

Founder
Tru Hair & Skin

Harpreet Singh Tibb

Promoter
Tibbs Frankie

Dhruv Toshniwal

CEO
The Pant Project

Ankur Amin

CEO
Extra Butter India

Avnish Anand

Co-founder & COO
CaratLane

Abhishek Ramanathan

Co-founder & COO
Nua Woman

Lalit Jhawar

Co-Founder, & COO & CFO
Food Square & LandCraft Agro

Dhiraj Agarwal

CEO & Co-founder
Campus Sutra

Kunal Bahl

Co-founder
Snapdeal, Titan Capital & AceVector Group

Harsh Hari Modi

Co-founder & CEO
Mulmul

Sujata Biswas

Co-founder
Suta

Pradeep Krishnakumar

Co-founder
Zouk

Mayank Gupta

Co-Founder
Food Square & LandCraft Agro

Harshil Salot

Co-Founder
The Sleep Company

Tanya Biswas

Co-founder
Suta

Ninad Umargekar

Co-founder
Hello Modern Luxury Gear

Uddhav Poddar

MD
Bhumika Group

Rajesh Jain

MD & CEO
Lacoste India

Anuj Singh

MD & CEO
Spencer’s Retail

Mukesh Kumar

MD & CEO
Quest Properties

Devang Sampat

MD
Cinepolis India

CS KAUL

MD
Beyond Squarefeet

Namit Gupta

MD
Honey Money Top

Mayank Mohan

Partner & CEO
Mohanlal Sons

John Paul Joseph

DHL Fulfilment Network Head
DHL Supply Chain

Sanil Sachar

Founding Partner
Huddle Ventures

Mandar Dandekar

Partner
Sorin Investments

Abhishek Malhotra

Partner
McKinsey & Company

Sumit Shah

Co-founder & Leads- Operations
Logistics & Supply Chain, BOHECO

Mohit Rathod

Co-founder
Truly Desi

Yash Kotak

Co-founder & CMO
BOHECO

Tusheet Shrivastava

Co-founder & CTO
GeoIQ

Lokendra Singh Ranawat

Co-founder & CEO
Wooden Street

Anish Patel

Founder & MD
Connplex Smart Theatre

Ashish Kanakia

CEO
MovieMax Cinemas

Pramod Arora

CEO
PVR INOX

Tushar Dhingra

Co-Founder & CEO
Dhishoom Cinemas

Amit Sharma

MD - Entertainment
Miraj Group

Amar Preet Singh

Co - Founder & COO
Neeman's

Akash Anil Kankariya

Director
Navjeevan Supermarket

Aakash Kandoi

Director
Jagdish Farshan

Deepak Yadav

CXO & Chief BD Officer
Shoppers Stop

Bidyut Bhanjdeo

CBO
Ethnix by Ramond

Gurvineet Singh

Chief Business Officer – Leasing
Lakeshore India Management

Abhishek Raj

COO
Lacoste India

Apoorv Sen

COO
Iconic Fashion India

Nitin Pandey

COO
Timezone Entertainment

Vivek Sandhwar

COO
Being Human Clothing

Shailina Parti

COO
Trent (Westside)

Sachin Agarwal

COO
Nature’s Basket

Sandip Kanti Baksi

COO
Astromueller

Gokul Dharan

COO
Papa Don't Preach

Karan Singla

COO
The Sleep Company

Sunil Shroff

Chief Portfolio Officer - Operations
Lakeshore India Management

Debdeep Sinha

CBO - Apparels
Raymond

N P Singh

Director - Retail Development - Samsonite South Asia
Samsonite

Neha Bothra

Author, anchor, and podcaster
Forbes India

Srinivasa Roa

Business Head
Wild Bean Cafe - Reliance BP Mobility

Rajiv Bhatia

Business Head - The Gift studio
RPSG Group

Arun Sharma

Business Head - Retail
Wildcraft

Sunil Munshi

Business Head - Retail
Brigade Group

Lavish Soni

Business Head
The House of Rare

David Chelladurai

Business Head
Khimji Ramdas Retail, Oman

Hardik Shah

CTO
Impresario HandMade Restaurants

Rajesh Verma

CIO
Indian Terrain

Meheriar Patel

Group CIO
Jeena Company

Ranjan Sharma

CIO & Head-Supply Chain
Bestseller India

Sandeep Jabbal

Chief Digital Transformation & Information Officer
Shoppers Stop

Anil Menon

CIO
Lulu Group

Manoj Patel

CIO
Safari

Amit Arora

CIO
SHR Lifestyles

Yogendra Kumar Singh

CIO/Head-IT and SAP
Barista Coffee

Suman Guha

CPTO
Reliance Retail

Nitin Bir

Vice President
Infiniti Mall

Bhavesh Doshi

VP
ETP Group

Satish Puranam

VP - Real Estate & Franchisee Operations
Reliance Retail Ventures

Zahid Ansari

VP – Information & Retail Technology
Forever New

Biswajeet Ghosal

VP - Retail & Business Development
Mufti

Prabhu Vasudevan

Vice President
TEJAS Software

Kunal Turukmane

VP - International Business, Integrated Planning, Strategy & PMO
Being Human Clothing

Nandkishor Purohit

AVP
Jubilant Food Works

Bhavana Jaiswal

Head of eCommerce
IKEA India

Raj Gopal Nayak

CTO
Metro Brands

Dr. Sandiip Kothaari

CTO
Speciality restaurant

Kiran Komatla

Group CTO
Restaurant Brand Asia

Vipin Gupta

CTO
Starbucks

Rajneesh Sharma

Head of IT
Campus Activewear

Ritu Agarawal

CDO- E-commerce
Soch Apparels

Prashant Bokil

Group CIO & CISO
Finquest Group - Reid & Taylor, Digjam, Ballarpur Industries

Mohit Malik

CTO
Chaayos

Syed Mohammed Aslam

MD
Skill Promoters Pvt. Ltd. - Sarath's City Capital Mall, Hyderabad

Vasco Santos

Global Sales & Leasing Director
Ingka Centres

Sandeep Mukherjee

Director-Asia & Middle East
AyataCommerce

Swarndeep IS Guram

MD
LOGIC ERP

Amneet Singh

MD & Lead - Products
Accenture India

Chirag Taneja

Founder
GoKwik

Niraj Jaipuria

Founder & CEO
BIRetail Solutions India Pvt. Ltd.

Siddhant Jain

Co-founder
apna

Ajay Rao

Founder & CEO
Emiza Inc

Dhaval Vora

Co-Founder & CEO
AIVIDTechVision

Murali Balan

Co-founder
Tenovia

Farooq Adam

Co-founder
Fynd

Karan Goyal

Founder & CEO
Kreative Digitals

Girish Shirodkar

Partner, Retail & Consumer Sector Strategy& India
PwC India

Vikas Anand

MD
DHL Supply Chain, India

Ashwin Puri

MD & CEO
Lake Shore

Ashim Patil

MD & CEO
i-TEK RFID

Aditya Priyadarshan

MD & Lead - Retail
Accenture India

Anuj Kejriwal

CEO & MD
Anarock

Boni Satani

Co-founder
Zestard Technologies

Anand Thakur

CPTO
Ajio, Tira Beauty & Swadesh

Evgeny Chernikov

COO
Yango Tech

Pankaj Renjhen

COO & Jt. MD
Anarock

Amrith Gopinath

CMO
DLF Retail

Ragini Varma

Leasing, Lakeshore India Management
Fynd

Ravi Kapoor

Partner, Retail & Consumer Sector
PwC India

Avinash Kant

President, Hong’s Kitchen & Domino’s Sri Lanka/Bangladesh
Corp Affairs and CSR

Dr. (H.C.) Dheeraj Dogra

MRICS- Global Realty & Retail Analyst Chief Sales & Marketing Officer
MVN Infra

Dinesh Arora

Deal Leader
PwC India

Nandini Taneja

VP
ReachPro Group

Frankline Sen

AVP - Retail Leasing & BD Luxury Retail
Paras Buildtech India Pvt. Ltd

Vaskar Bhattacharya

Strategic BD Head
Ginesys

Kushal Sinha

Partner, Retail & Consumer Sector
Strategy& India, PwC India

Ankit Chhabra

VP Retail
SPR Construction

Abhinav Midha

VP-Sales
GoKwik

Akshay Khode

Growth Manager
Agora

Shashikant Jangir

Engagement Manager
Onebeat

Gaurav Pande

EVP & Business Head
Popeyes

Jatin Goel

ED
Omaxe

Abhishek Bansal

ED
Pacific Group

Aman Trehan

ED
Trehan IRIS

V Muhammad Ali

CEO, Forum Malls
Prestige Group

Rajneesh Mahajan

CEO
Inorbit Malls

Peayush Agarwal

CEO
V3S VIKAS SURYA GROUP

Abhinav C Ajmera

President
Omaxe

Harsh Bansal

Promoter
Unity Group

Sakshi Goel

Associate Executive Director – Retail
CBRE

Yogeshwar Sharma

Chief of leasing and Business Development
DLF Retail

Bimal Sharma

ED & Head of Retail - India
CBRE

Anand Dutta

Associate Executive Director – Retail
CBRE

Rajendra Kalkar

Business Head - Retail & Hospitality
Adani Realty

Shubhranshu Pani

Fund Manager AIF (India)
Treta Advisors

Lokesh Wagadre

VP & Head of Tech
Kaya

Gopinath R

VP - Supply Chain, Inst. Sales & BD
Arvind Fashions

Shifali Singla

VP - Product & SCM
Lacoste

Rajesh Sethuraman

VP - Brand Experience & CMO
Blackberrys

Vinod Kapote

Head IT
Trent

Jyoti Deswal

Director - Modern Trade & E-commerce Business
Lenovo India

Kuber Kharbanda

E-commerce Director
Lakshita Fashions

Joyeeta Ghosal

Director - Marketing
GoKwik

Narendra Motwani

Head-E-commerce & Digital Marketing
Malabar Gold and Diamonds

Priyaranjan Manay

Head Marketing
Pepe Jeans India

Megha Agrawal

Marketing Head
Timezone Entertainment

Isha Chakraborty

Head of Brand Marketing
Clinikally

Ketan Chunchanur

SVP & Head Modern Trade, Ecommerce & Omnichannel
Modenik Lifestyle

Ankur Sarawagi

SVP
Shiprocket

Rohit Gopalani

SVP- Head Leasing,Marketing & Corporate Communications
Inorbit Malls

Vaibhav Baweja

Head - E-commerce
Bestseller India

Sreekanth Chetlur

Chief Ecommerce Officer
Shoppers Stop

Arun Naikar

Chief of Ecommerce
FabIndia

Sumit S Suneja

Chief Expansion Officer & Head-International Markets
Bestseller

Dhaval Raja

Chief General Manager
Senco Gold and Diamonds

Sathish Kumar

Head Corporate Strategy & CDC & Communications Officer
Brand Studio Lifestyle

Ulhas Uday

Business Head - E-commerce
Seiko

Pulkit Verma

E-commerce Head
The House of Rare

Mayur Pathak

Omnichannel Product Leader
Kushal's Fashion Jewellery

Sachin Damle

Director - Real Estate
Hardcastle Restaurants (McDonalds West & South)

Juhi Santani

Director & Creative Head
Retale Design

Rakesh Ajila

Senior Director - Real Estate & Brand Expansion
cure.fit (cult.fit)

Rajiv Merchant

President Retail
Indo Count

Clement Decastro

Head of Operations
Lacoste India

Munishwar Srivastava

Head Of Operations-Hong's Kitchen
Jubilant FoodWorks

Vijay Poddar

Head - Operations & BD
Rare Planet Handicrafts

Pulkit Gupta

Head Projects
Jio BP

Ravinder Choudhary

VP
Vegas & Unity One Elegante

Neerav Sejpal

VP - BD
Spencer's & Nature’s Basket

Sumit Ghildiyal

Senior VP– Head BD & NSO
Lifestyle International- Max Division

Ashish Gupta

VP - BD
Pacific Malls

Preeti Chopra

VP - BD - India & Global
Being Human Clothing

Ranjeet Thakur

VP & Head - BD
Subway India

Indranil Banerjee

AVP & Head BD
Wow! Momo Foods

Karan Pethani

AVP - Retail Real Estate
Reliance Retail

Sahil Kansal

Head of Property & Franchising, Infiniti Retail
Croma

Prakash Patel

MD
Bhumi World

Avishek Banerjee

Head Of Monetisation, Category, Strategic Initiatives & Brand Partnership
The New Shop

Vishal Shah

Head - Store Development
Good Flippin Burgers

Mohsin Khan

National Head - BD
VIP Industries

Deepika Khare

National Head - BD
Caratlane & Shaya

Lokesh Makhija

National BD Manager
Celio Future Fashion

Abhinav Agarwal

National BD Head
Levi's

Atul Talwar

Director - BD
Pacific Malls

Amit Gupta

Head - BD
Lacoste India

Nitin Bansal

Head BD
Miniso Lifestyle

Suman Chattopadhyay

Head - BD
Wakefit Innovations

Rahul Sharma

BD Head - Popeyes
Jubilant FoodWorks

Akshat Agarwal

BD Head - North & East India
McDonald’s

Sneha Jain

BD Head
Hidesign Retail

Arun Pillay

Head BD, Store Design & Construction
Metro Brands

Kapil Kumar Singla

BD - Head
Jubilant FoodWorks

Avinash Tripathi

VP, Concept Head - Freshpik & Fresh Signature
Reliance Retail

Amit Garg

Head - BD
Cinepolis India

Akash Srivastava

Head - BD
Raymond

Vishal Telkar

Head- BD
Taco Bell

Sourav Talukdar

Sr. Manager - BD
Page Industries (Jockey)

Akash Valia

SVP-Strategy
Pharmeasy (API Holdings)

Shahroz Mirza

Business Head
Meena Bazaar

Mohd Saif

Business Head
Bigbasket

Tejaswi Narasimha Nori

Business Head-Hong's Kitchen
Jubilant FoodWorks

Adit Kapoor

BD Manager
VasyERP

Mohsin Dokaria

GM- BD & Projects
ORRA

Satish Rana

Head - Retail Sales, Supply Chain & Category Management
Jio- BP, Convenience Stores

Gaurav Sachdeva

Retail Head - EBO and SIS
Bestseller India

The India Phygital Index 2023 is a first-ever in-depth Multi-channel Commerce Preparedness Report of 250+ Indian Retailers and Brands.

The Index will focus on eight overall truths of Omnichannel adoption, ranging from change management to adjusting the organisation to a digital reality, to why technology adoption is a must and which stages of the customer journey a brand needs to focus on. Furthermore, the index will cover 10+ categories and provide an overview of the five phases of the customer journey — Awareness, Evaluation, Purchase, Service & Loyalty.

Covered in the Report

  • 8 overall truths of Hybrid Commerce adoption
  • Change management, organisational restructuring, technology adoption, stages of customer journey.
  • 10+ categories and five phases of the customer journey
  • Analyses of Awareness, Evaluation, Purchase, Service, Loyalty
To download The India Phygital Index 2022, please fill up the form below.
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